Returns & Exchanges
At Linzi, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items with all original tags attached back into their original box or a secure shipping mailer.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing